New Certifications

/////////////////////////////////////////////////
//
// Advanced Network Administration and Management
//
/////////////////////////////////////////////////

Overview

This program prepares students with the knowledge and skills needed to plan, implement, secure, maintain, and troubleshoot converged enterprise networks. The course content was designed to reflect the job skills and responsibilities that are associated with professional-level job roles such as network engineer, systems engineer, network support engineer, network administrator, network consultant, and system integrator.

Course	Clock Hours	Course Name
CIS235	70	Advanced Routing
CIS236	70	Implementing IP Routing
CIS237	70	Implementing IP Switching
CIS238	70	Maintaining and Troubleshooting IP Networks
280 Total Clock Hours
Evenings, Program Length 28 weeks

Advanced Routing / 70 clock hours

This course teaches students how to implement, monitor, and maintain routing services in an enterprise network. Students will learn how to plan, configure, and verify the implementation of complex enterprise LAN and WAN routing solutions, using a range of routing protocols in IPv4 and IPv6 environments. The course also covers the configuration of secure routing solutions to support branch offices and mobile workers. Comprehensive labs emphasize hands-on learning and practice to reinforce configuration skills.

Implementing IP Routing / 70 clock hours

This course teaches students an in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the underlying foundations of the Internet. Students will explore the theory of BGP, configuration of BGP on routers, and detailed troubleshooting information along with hands-on exercises that provide students with the skills needed to configure and troubleshoot BGP networks in enterprise environments. Prerequisite: Advanced Routing

Implementing IP Switching / 70 clock hours

This course teaches students how to implement, monitor, and maintain switching in converged enterprise networks. Students will learn how to plan, configure, and verify the implementation of complex enterprise switching solutions. The course also covers the secure integration of Virtual LANs (VLANs), Wireless LANs (WLANs), as well as integrating voice, and video into enterprise networks. Comprehensive labs emphasize hands-on learning and practice to reinforce configuration skills. Prerequisite: Implementing IP Routing.

Maintaining and Troubleshooting IP Networks / 70 clock hours

This course teaches students how to monitor and maintain complex, enterprise routed and switched IP networks. Skills learned include the planning and execution of regular network maintenance, as well as support and troubleshooting using technology-based processes and best practices, based on systematic and industry recognized approaches. Extensive labs emphasize hands-on learning and practice to reinforce troubleshooting techniques. Prerequisite: IP Switching

/////////////////////////////////////////////////
//
// Systems Engineering
//
/////////////////////////////////////////////////

Overview

The Systems Engineering Certificate program will prepare students to design, develop, configure, and manage complex information systems that run on both traditional and cloud-based enterprise networks. This will allow them to enter the workforce with skills in network administration, management, and network security. The program emphasizes the synchronization of legacy systems with public and private data centers leveraged to facilitate the management of server virtualization, enterprise storage, disaster recovery, data de-duplication, and systematic backups in a secure and efficient manner.

Course	Clock Hours	Course Name
CIS148	50	Cloud Computing Concepts
CIS222	50	Storage Area Networks and Data Recovery
CIS257	50	Virtualization Introduction
CIS355	50	Virtualization Administration
CIS413	50	Cyber Security I
CIS414	50	Cyber Security II
300 Total Clock Hours
Evenings, Program Length 30 weeks

Cloud Computing Concepts / 50 clock hours

This course is divided into two parts: the first part discusses cloud computing architecture and the second part introduces cloud computing security concepts. First, students will be introduced to cloud computing and review a wide variety of currently available solutions. Students will become familiar with: why industry uses cloud computing, cloud characteristics, cloud models and deployment methods. The student will gain a solid understanding of hardware, storage, thin clients and virtualization in the cloud computing platform. The second part of this course will discuss the cloud security fundamentals and virtualization security management.

Storage Area Networks and Data Recovery / 50 clock hours

This course provides students with a background in storage management needed to advance in today’s technology workplace. This course provides a comprehensive introduction to information storage that will enable one to make informed decisions in an ever growing complexity of the IT industry. The course includes an overview of storage technology with lectures dedicated to the latest storage products: FC-SAN, NAS, IP-SAN, iSCSI as well as the methodology for long-term archiving solutions, the critical need of information security and the ever growing field of storage technologies. Many hands-on activities are included, which allow the student to work with storage computing concepts, using real-world situations to build the skills necessary for a successful understanding of information storage management.

Virtualization Introduction / 50 clock hours

This course provides students with a background in virtualization technology needed to advance in today’s technology workplace. Presentations focus on using virtualization software in networked server environments and include building virtual networks, implementing high-availability clusters, enhancing performance and security, and using Virtual Machine Manager to centralize management of multiple virtual servers. Many hands-on activities are included, which allow the student to work with virtual computing concepts, using real-world situations to build the skills necessary for a successful understanding of virtualization.

Virtualization Administration / 50 clock hours

This course emphasizes standard approaches to manage virtualization environments and the different types of advanced virtualization solutions available to maintain a company’s datacenter. Students will become familiar with why industry uses virtualization, comparing leading industry virtualization solutions currently in use today, how virtualization relates to server, desktop, and application environments and how to install and configure the different types of virtualization scenarios based on a company’s datacenter needs.

Cyber Security I / 50 clock hours

This course will prepare students by submerging them into an interactive environment where they will be shown how to scan, test, hack and secure their own information systems. This course will use hacking techniques used by malicious, black-hat hackers as a means to learn best defense mechanisms, mitigation strategies, and legal issues associated with operating systems and network targets. The advanced lab intensive environment provides each student with in-depth knowledge and practical experience using the most current and essential security systems technologies. While these hacking skills can be used for malicious purposes, this class teaches the student how to use the same hacking techniques to perform a white-hat or ethical hack, on an organizational network. The course objectives are delivered using a combination of lectures, demonstrations, discussions, and hands-on labs.

Cyber Security II / 50 clock hours

This course will prepare students by submerging them into an interactive environment where they will be shown how to scan, test, hack, and secure web servers and/or wireless networks through the use of encryption and penetration testing results. This course will use hacking techniques used by malicious, black-hat hackers as a means to learn best defense mechanisms and mitigation strategies. The advanced lab intensive environment provides each student with in-depth knowledge and practical experience using the most current and essential security systems technologies. While these hacking skills can be used for malicious purposes, this class teaches the student how to use the same hacking techniques to perform a white-hat or ethical hack, on an organizational network. The course objectives are delivered using a combination of lectures, demonstrations, discussions, and hands-on labs.

/////////////////////////////////////////////////
//
// Server Administration and Management
//
/////////////////////////////////////////////////

Overview

The Server Administration and Management Program provides students with the skills needed to use Windows Server technology to power the next generation of cloud-optimized networks, applications, and web services. Graduates of this program will be able to provide corporate enterprise Information Technology (IT) solutions to businesses ranging from small office to large corporations that need to manage complex day to day operations.

Course	Clock Hours	Course Name
CIS288	50	Configuring Windows 8
CIS289	50	Implementing an Advanced Server Infrastructure
CIS295	50	Managing and Maintaining Windows 8
CIS296	50	Installing & Configuring Windows Server 2012
CIS297	50	Administering Server 2012
CIS298	50	Configuring Advanced Windows Server 2012 Services
CIS299	50	Designing & Implementing a Server Infrastructure
350 Total Clock Hours
Evenings, Program Length 35 weeks

Configuring Windows 8 / 50 clock hours

This course provides students hands-on experience with Windows 8 computers, and prepares them as IT professionals to work with networks configured as a domain-based or peer-to-peer environment with access to the Internet and cloud services. In addition, students will have mastered the skills required to be a consultant, full-time desktop support technician, or IT generalist who administers Windows 8-based computers and devices as a portion of their broader technical responsibilities.

Managing and Maintaining Windows 8/ 50 clock hours

In this course, students learn how to design an installation and application strategy, maintain resource access, maintain windows clients, and manage Windows 8 using cloud services and desktop optimization. Prerequisites: Configuring Windows 8.

Installing & Configuring Windows Server 2012/ 50 clock hours

This course prepares students with the knowledge and skills necessary to implement a core Windows Server 2012 Infrastructure into an existing enterprise environment. It focuses on core services required to meet the daily demands of today’s corporate businesses such as implementing local storage, file and print services and implementing sever virtualization with Hyper-V. Prerequisites: Managing Windows 8.

Administering Server 2012/ 50 clock hours

This course focuses on the administration tasks necessary to maintain a Windows Server 2012 infrastructure such as configuring and troubleshooting name resolution, user and group management with Active Directory Domain Services (AD DS) and Group Policy, implementing Remote Access solutions such as Direct-Access, VPNs and Web Application Proxy, implementing Network Policies and Network Access Protection, Data Security, deployment and maintenance of server images, as well as update management and monitoring of Windows Server 2012 environments. Prerequisites: Installing & Configuring Windows Server 2012.

Configuring Advanced Windows Server 2012 Services / 50 clock hours

This course focuses on advanced configuration of services necessary to deploy, manage and maintain a Windows Server 2012 infrastructure, such as advanced networking services, Active Directory Domain Services (AD DS), Active Directory Rights Management Services (AD RMS), Active Directory Federation Services (AD FS), Network Load Balancing, Failover Clustering, business continuity and disaster recovery services as well as access and information provisioning and protection technologies such as Dynamic Access Control (DAC), and Web Application Proxy integration with Active Directory Federation Services AD FS. Prerequisites: Administering Server 2012.

Designing & Implementing a Server Infrastructure / 50 clock hours

This course covers the knowledge and skills needed to provide an enterprise solution that supports manual and automated server installations in a physical and virtual environment including the supporting file and storage services. You will also learn the skills necessary to provide enterprise networking solutions such as Dynamic Host Configuration Protocol (DHCP), IP Address Management (IPAM), VPN, and Direct-Access. You will also learn the skills necessary to design and implement a forest and domain infrastructure including multi domains/forest and branch office scenarios.

Implementing an Advanced Server Infrastructure / 50 clock hours

This course prepares a student for the process of designing, planning, deploying, securing, monitoring, automating, and virtualizing an enterprise server infrastructure. Prerequisites: Designing & Implementing a Server Infrastructure.

/////////////////////////////////////////////////
//
// Networking Administration and Management
//
/////////////////////////////////////////////////

Overview

The Networking Administration and Management certificate program is designed to provide an integrated and comprehensive coverage of networking topics, from fundamentals to advanced applications and services, while providing opportunities for hands-on practical experience and career skills development. It is for students who are seeking entry-level jobs in the ICT industry or hope to fulfill prerequisites to pursue more specialized ICT skills.

Course	Clock Hours	Course Name
CIS103	70	Essentials of Networking
CIS113	70	Operating Systems & Router Fundamentals
CIS209	70	Installation Configuration and LAN Segmentation
CIS221	70	Security & Network Implementation
CIS217	70	Routing Security
350 Total Clock Hours
Evenings, Program Length 35 weeks

Essentials of Networking / 70 clock hours

This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.
No prerequisites

Operating Systems & Router Fundamentals / 70clock hours

This course describes the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with Routing Information Protocol (RIPv1, RIPng), single-area and multi-area Open Shortest Path First (OSPF), virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks.
Prerequisite: Essentials of Networking

Installation Configuration and LAN Segmentation / 70 clock hours

This course describes the architecture, components, and operations of a converged switched network. Students learn about the hierarchical network design model and how to configure a switch for basic and advanced functionality. By the end of this course, students will be able to troubleshoot and resolve common issues with Virtual LANs and inter-VLAN routing in a converged network. Students will also develop the knowledge and skills needed to implement a WLAN in a small-to-medium network.
Prerequisite: Operating Systems & Router Fundamentals

Security & Network Implementation / 70 clock hours

This course discusses the WAN technologies and network services required by converged applications in a complex network. The course enables students to understand the selection criteria of network devices and WAN technologies to meet network requirements. Students learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. Students will also develop the knowledge and skills needed to implement virtual private network (VPN) operations in a complex network.
Prerequisite: Installation Configuration and LAN Segmentation

Routing Security / 70 clock hours

Routing Security will develop an in depth understanding of network security principles, as well as the tools and configurations available. The students will use the following tools as hands on reinforcement to increase their knowledge and awareness in Cisco Security: Protocol sniffers/analyzers, TCP/IP and common desktop utilities, IOS software, VPN client, web based resources, and Packet Tracer.
Prerequisite: Essentials of Networking, Operating Systems & Router Fundamentals, Installation Configuration and LAN Segmentation, Security & Network Implementation, Installation Configuration and LAN Segmentation

/////////////////////////////////////////////////
//
// Helpdesk Administration and Management
//
/////////////////////////////////////////////////

Overview

The Helpdesk Administration and Management program is intended for students who want to prepare for a challenging and rewarding career in Information Technology. The program provides opportunities for students to become independent and lifelong learners. Students experience challenging activities and acquire critical-thinking skills as they apply problem-solving models. The commitment to provide a program of excellence is evident in the broad student-centered and project-based goals of the Information Technology curriculum. The Helpdesk Administration and Management program validates skills on computer operating systems, preventative maintenance, basic networking, installation, troubleshooting, communication and professionalism. This 200 hour program is meant to go beyond basic concepts and skills in today’s fast paced industry in Information Technology.

Course	Clock Hours	Course Name
IST210C	50	Computer Organization
IST211C	50	Computer Organization II
CIS150C	50	Introduction to Networking
CIS212C	50	Network Security Concepts
200 Total Clock Hours
Evenings, Program Length 20 weeks

Computer Organization / 50 clock hours

Computer Organization provides students with knowledge and skills regarding the maintenance, Upgrading, and configuration of PC hardware, components, and peripherals. Upon successful completion of this course, students are able to maintain, upgrade, and configure PC systems. Students receive both classroom instruction and hands-on laboratory experience
es. A strong emphasis is placed on proper security practices and industry ethics. The student will also be introduced to the skills and techniques required to provide outstanding customer service and support.
No prerequisites

Computer Organization II / 50clock hours

This course covers computer peripheral devices. Students are introduced to the internal function, operation, maintenance, and repair of these devices. The course also covers operating systems, security, mobile devices and troubleshooting. Preventive and corrective maintenance, configuration, installation, and safety issues are presented. Call handling best practices, communication and listening techniques, conflict negotiation, and responses to difficult customer behaviors will also be covered.
Prerequisite: Computer Organization

Introduction to Networking / 50 clock hours

This course covers troubleshooting, configuring, and managing common network wireless and wired devices, establish basic network design and connectivity, understand and maintain network documentation, identify network limitations and weaknesses, and implement network security, standards, and protocols. The candidate will have a basic understanding of emerging technologies including unified communications, mobile, cloud, and virtualization technologies.
Prerequisite: Computer Organization II

Network Security Concepts / 50 clock hours

The main goal of this course is to ensure the student has the knowledge and skills required to identify risk, to participate in risk mitigation activities, and to provide infrastructure, application, information, and operational security. In addition, the successful candidate will apply security controls to maintain confidentiality, integrity, and availability, identify appropriate technologies and products, troubleshoot security events and incidents, and operate with an awareness of applicable policies, laws, and regulations.
Prerequisite: Introduction to Networking